Subscriptions (Content Driver™ — Galaxy and Cosmic plans). You may cancel at any time from your account or by emailing support@certetechnical.com. Cancellation takes effect at the end of the current billing period; you keep access until then. Monthly fees already billed are non-refundable, except where required by law or in cases of verified billing error.
Billing errors. If you believe you were charged in error, contact us within 30 days and we will investigate and correct any confirmed error promptly.
Consulting. Payment and refund terms for consulting are defined in each engagement agreement.